Legal
Last updated: 12 October 2026
Volumetric Works ("we", "us", "our") is a small, independent lighting studio based in London. This policy explains what personal data we collect when you visit volumetricworks.com or place an order, why we collect it, and what rights you have over it.
Volumetric Works
17 Green Lanes, Newington Green, London N16 9BS
Email: [email protected]
Phone: 020 3151 0243
We collect information you give us directly, such as when you place an order or contact us:
We do not collect or store your full card details. Payment is handled entirely by our payment processor, Stripe (see "Payment processing" below).
Always on. Your basket and your cookie choice are kept in your browser's local storage so the shop works as you browse and check out; they are not sent to us until you place an order. We count visits with Cloudflare Web Analytics, which sets no cookies, uses no fingerprinting and records only aggregate figures such as pages viewed, referring site, country, browser and device type. We rely on our legitimate interest in knowing whether the site works and is read.
Only if you accept. When you first visit, the site asks whether you accept cookies. Until you choose, and if you choose Reject, none of these tools is loaded and no cookie is set. If you accept, we use:
Volumetric Works_ga and _ga_<id>, up to 2 years. Google keeps the data for 14 months. Provider: Google Ireland Ltd and Google LLC._fbp and _fbc, 90 days. Provider: Meta Platforms Ireland Ltd.The legal basis for these is your consent. Google and Meta may process this data in the United States under the UK Extension to the EU-US Data Privacy Framework and standard contractual clauses. Before you choose, Google Consent Mode is set to "denied". Your choice is kept for 12 months; change it at any time with Cookie settings, also in the footer of every page. If you withdraw consent, the cookies above are deleted from this site. Stripe sets its own cookies on its checkout page to process payment and prevent fraud.
We use your data to:
We do not sell or rent your personal data to third parties, and we do not use it for marketing unless you separately opt in.
All payments on this site are processed securely by Stripe. When you check out, your payment details are sent directly to Stripe over an encrypted connection — we never see or store your full card number. Stripe's own privacy policy governs how it handles your payment data.
We share the minimum data necessary with:
We do not share your data with anyone else, except where required by law.
We keep order and transaction records for as long as required for accounting and tax purposes (typically up to 6 years in the UK), and other personal data only for as long as needed for the purpose it was collected, after which it is deleted or anonymised.
Under UK GDPR, you have the right to:
To exercise any of these rights, email [email protected]. If you're unhappy with how we've handled your data, you also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).
Our products and website are not directed at children, and we do not knowingly collect data from anyone under 18.
We may update this policy from time to time, for example as our business or the law changes. The date at the top shows when it was last revised.
Questions about this policy or your data? Email [email protected] or write to us at the address above.